Online grievance redressal mechanism for Indian seafarers

India launches online grievance redressal mechanism for seafarers.

It is known, that Mumbai has issued a circular on August 21 regarding its grievance redressal mechanism, as well as registration of complaints from Indian seafarers.

A grievance redressal mechanism for seafarers was initiated vide its Crew Branch Circular No. 3 of 2011(F.No. CR/Misc/10/2011) and M.S. Notice No. 3 of 2013 dated 30.01.20.13.

In order to overcome procedural delays and expedite resolution of seafarers, grievances, the grievance redressal mechanism is being launched online for registering grievance and obtaining response thereon.

Indian seafarers shall lodge their grievance in this system online.